Shipping Policy

Shipping to UAE: 1 to 2 days (working days), cut off time 2 pm for next day delivery

Shipping to other GCC countries: 3 to 5 days (working days)

Shipping to other countries outside of the GCC:  4 to 6 (working days)

WE ARE PLEASED TO PROVIDE YOU WITH A HIGH QUALITY SERVICE. WE HAVE AN EXCELLENT, EXPERIENCED AND EFFICIENT TEAM TO TAKE CARE OF YOUR ORDER AND MAKE SURE IT REACHES TO YOUR DOORSTEP IN THE BEST CONDITIONS.

ONCE YOU HAVE GONE THROUGH THE PAYMENT PROCEDURES, YOU WILL BE TAKEN TO OUR ORDER CONFIRMATION PAGE.  PLEASE NOTE THAT WWW.SARAZINE.COM WILL NOT PROVIDE ANY SERVICES OR PRODUCTS TO ANY OFAC SANCTIONS COUNTRIES IN ACCORDANCE WITH THE LAW OF UAE.

SHIPPING POLICY

1. GENERAL INFORMATION

IF WE HAVE THE PRODUCTS IN STOCK, YOUR ORDER WILL BE SHIPPED 1 TO 2 DAYS ( WORKING DAYS) INSIDE THE UAE  AND 3 TO 5 (WORKING DAYS) IN THE GCC AND 4 TO 6  (WORKING DAYS)  IN THE COUNTRIES OUTSIDE THE GCC  TO THE TO THE ADDRESS THAT YOU MENTIONED DURING YOUR CHECKOUT. OTHERWISE, WE WILL CONTACT YOU TO COMMUNICATE THE SHIPPING TIME.

ALL ORDERS ARE SUBJECT TO PRODUCT AVAILABILITY. IF AN ITEM IS NOT IN STOCK AT THE TIME YOU PLACE YOUR ORDER, WE WILL NOTIFY YOU WHEN IT WILL BE AVAILABLE WITH THE EXACT DELIVERY TIME AFTER YOUR ORDER IS CONFIRMED.

ONCE YOU HAVE GONE THROUGH THE PAYMENT PROCEDURES, YOU WILL BE TAKEN TO OUR ORDER CONFIRMATION PAGE.

2. DELIVERY LOCATION

ITEMS OFFERED ON OUR WEBSITE  AVAILABLE FOR  WORLDWIDE DELIVERY .

3. DELIVERY TIME

AN ESTIMATED DELIVERY TIME WILL BE PROVIDED TO YOU ONCE YOUR ORDER IS PLACED. DELIVERY TIME ESTIMATES AND START FROM THE DATE OF SHIPPING, RATHER THAN THE DATE OF ORDER. DELIVERY TIMES ARE TO BE USED AS A GUIDE ONLY AND ARE SUBJECT TO THE ACCEPTANCE AND APPROVAL OF YOUR ORDER. UNLESS THERE ARE EXCEPTIONAL CIRCUMSTANCES, WE MAKE EVERY EFFORT TO FULFILL YOUR ORDER WITHIN  1 TO 2 WORKING DAYS INSIDE THE UAE AND 3 TO 5 WORKING DAYS IN THE GCC AND 4 TO 6 WORKING  DAYS IN THE COUNTRIES OUTSIDE THE GCC.

BUSINESS DAYS MEAN SUNDAY TO THURSDAY, EXCEPT HOLIDAYS.

PLEASE NOTE WE DO NOT SHIP ON THE WEEKENDS AND IN PUBLIC HOLIDAYS. DATE OF DELIVERY MAY VARY DUE TO CARRIER SHIPPING PRACTICES, DELIVERY LOCATION, METHOD OF DELIVERY, AND THE ITEMS ORDERED. PRODUCTS MAY ALSO BE DELIVERED IN SEPARATE SHIPMENTS.

4. SHIPPING COSTS

FREE DELIVERY IN THE UAE ONLY OVER SPENDING  500 AED.

SHIPPING COSTS THAT ARE LESS THAN 500 AED ARE MENTIONED BELOW :

UAE:AED 30 / USD 8,17

OTHER  GCC COUNTRIES: AED 50 / USD 13,61

COUNTRIES OUTSIDE THE GCC: AED 75 / USD 20,42

PLEASE NOTE THAT THE SHIPPING CHARGES ARE SUBJECT TO CHANGE DEPENDING ON YOUR LOCATION. TO FIND OUT HOW MUCH YOUR ORDER WILL COST, SIMPLY ADD THE ITEMS THAT YOU WOULD LIKE TO PURCHASE TO YOUR CART, AND PROCEED TO THE CHECKOUT PAGE. ONCE AT THE CHECKOUT SCREEN, SHIPPING CHARGES WILL BE DISPLAYED.

PLEASE NOTE THAT DUTIES,TAXES,AND FEES MAY APPLY AND SHOULD BE PAID ON DELIVERY FOR DELIVERIES OUTSIDE THE UNITED ARAB EMIRATES.

ADDITIONAL SHIPPING CHARGES MAY APPLY TO REMOTE AREAS OR FOR LARGE OR HEAVY ITEMS. YOU WILL BE ADVISED OF ANY CHARGES ON THE CHECKOUT PAGE.

PLEASE NOTE THAT CASH ON DELIVERY IS ONLY AVAILABLE  FOR THE UAE.

5. DAMAGED ITEMS IN TRANSPORT

IF THERE IS ANY DAMAGE TO THE PACKAGING ON DELIVERY, CONTACT US IMMEDIATELY AT  INFO@SARAZINE.COM  

6. QUESTIONS

IF YOU HAVE ANY QUESTIONS ABOUT THE DELIVERY AND SHIPMENT OR YOUR ORDER, PLEASE CONTACT US AT INFO@SARAZINE.COM